Care, Health and NHS

SAFER HANDLING provides the right training and support to ensure that staff at all levels have the knowledge and skills to lawfully and effectively manage difficult situations.  This enables them to feel safe, calm and in control within their working environment. Our trainers have excellent sector-specific knowledge and experience. They are fully aware of the differing needs and risks at all levels and of the relevant duty of care and legislative requirements set by the Care Quality Commission, the NHS, NICE and other regulatory bodies.

Courses and services in this sector include violence and aggression audits, legal briefings on the use of force with vulnerable adults and children, control and restraint, physical intervention, breakaway, disengagement, and managing challenging behaviours. The focus of our training is always on de-escalating situations; however it is important for staff to know how to safely and effectively intervene physically where necessary in order to prevent a greater harm from occurring. Courses are Edexcel or NHS CFSMS accredited with recognised qualifications.

Part of the Defend Group we are a licensed centre of the National Federation for Personal Safety and deliver the only nationally recognised qualification at BTEC Level 2 in physical restraint practice.  This gives your staff not only the skills and knowledge necessary to meet legal requirements, but it also gives a qualification that demonstrates commitment to the personal development of your staff team.


At Safer Handling we believe that protecting staff and client groups is paramount and that training is vital for legal compliance and peace of mind. The sole use for physical intervention is to prevent a greater harm from occurring – a belief supported in law and by statutory bodies.

Courses and Consultancy

  • Physical Intervention - Care & Control

  • Edged Weapon Awareness

  • Assertiveness & Powerful Language Skills

  • Crisis Prevention

  • Domestic Violence Awareness

  • Drugs Awareness & Misuse

  • Handling Confrontation

  • Managing Challenging


  • Legal Briefings on the Use of Force

  • Managing Violence & Aggression

  • Breakaway & Dis-engagement

  • Self Harm / Self Injury

  • Bespoke First Aid Packages

  • Expert Witness Service & Consultancy

  • Policy Writing & Audits

  • PMVA - Download Information here

In-house training from a provider with a full-time trainer base of fully qualified professionals

Contact Us

For further information or for a no obligation quote please contact us.

© 2018 Defend Solutions Ltd

Head Office: Cotton Court, Church Street, Preston, Lancashire PR1 3BY

Regional Office: Lower Bassibones, Lee Common, Great Missenden, Buckinghamshire HP16 9LA

   Tel: 03300 235636  Mob: 07872 500272    Email:  

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Safer Handling is part of the Defend Group, which includes

Defend Solutions Ltd, Defend UK Professional Safety Education and Soft Restraint Kit